FAQ
1. Why will I love Curva Pen?
It is the pen reinvented after over 100 years! Curva Pens unique curvature tip allows you to feel like the pen is made just for you. It does this by providing you with full flexibility and comfort to hold it at the perfect angle right for you to write or draw at your best.
2. What is CurvaPen best used for?
The Curva Pen solves a wide range of challenges for both right and left-handed people and is:
- Best felt tip pen for writing
- Best felt tip pen for quick drying ink
- Best felt tip pen for journaling
- Best felt tip pen for lefties
- Best ergonomic felt tip pen for people with medical conditions
- Best felt tip pen for students & note-taking
- Best felt tip pen for sketch contouring and shading lines
- Best fine-line technical felt tip pen
- Best fine-point felt tip pen (.7mm) THE SWEET SPOT!
3. What size is the Nib Tip?
The current Nib size is 0.7mm only. We previously offered 0.4mm nibs. Both nib sizes will be offered in the future.
4. I loved the testimonials do you have more?
Yes! You can watch real testimonials of people with various writing styles here to see the proof. https://curvapen.com/pages/testimonials
5. What kind of ink is used?
- Fast drying ink
- Chemically stable
- Pigment ink (Archival)
- No smear or feathering when dry
- Waterproof and chemical proof
- Fade resistant
- Does not bleed through most papers
6. Is the ink refillable?
YES! The CurvaPen is designed with high-quality ink that will write approximately 40,000 lines. If you ever want to refill your Curva Pen simply use your own ink by easily removing the sturdy NIB to refill. Extra ink is not included. Here's how easy it is to refill!
USE Higgins or Bombay Ink. Ranger archival ink is too thick and not consistent.
Troubleshooting: If you have left your nib out too long and it has completely dried out your can restore it by simply placing it in hot water for 2 minutes. Place it back into the pen with added ink and start to write.
7. What ink colors are available?
Currently black & blue ink colors are is available.
8. Is there a Pen cap for this pen?
Yes. Curva Pen has a specially designed high-quality cap
9. Will the ink smear?
Curva Pen uses high-quality fast dry ink that won't smear. It can even be covered with a highlighter without smearing.
10. Why the name Curva Pen?
The patent description identifies this invention as a writing instrument with an elongated tip with a curvature so we used the word Curva.
11. Where do you ship?
We ship Worldwide
12. What are all your payment options?
Any major credit card, Amazon Pay, PayPal, Sezzle, Google Pay, and Shop Pay.
13. Can Curva Pen be used by heavy writers?
Different pressure can be used to help with sketching and contouring. However, Curva Pen in made for comfort and flexibility requiring a Light touch to allow a precise and smooth write. If you are hearing/feeling continued scratching or if it appears the pen has run out of ink it is because you are writing too hard and/or have damaged the NIB.
14. I have another question that isn’t listed here.
If you have any questions, feedback, or simply want to drop us a line, you can reach us at info@CurvaPen.com
15. What Does C.U.R.V.A. mean?
At CurvaPen, C.U.R.V.A. represents the essence of our innovation and commitment to creating a pen that transforms the writing experience:
⦁ Comfort
Designed to reduce hand strain and provide a relaxed grip for effortless writing.
⦁ Universal
Adaptable to all users, whether right-handed, left-handed, or with specific needs.
⦁ Revolutionary
The secret lies in the patented nib, not the pen body like most designs. This breakthrough nib redefines how you write, offering unmatched precision and flexibility.
⦁ Vision
A patented nib design that provides a clear line of sight, fostering precision and improving penmanship.
⦁ Adaptable
A pen that adjusts to your unique grip and writing style, offering personalized comfort and control for every user.
15. What is your return policy?
If you received a product from us that isn't working correctly, damaged in transit, wrong item or simply is not for you please let us know within 30 days at info@curvapen.com. It's not a problem if the issue was discovered after you used the product. Include the order number and a detailed description of the issue, and we will be happy to resolve the issue.
NON-DEFECTIVE PRODUCT RETURNS ELIGIBILITY
Returns must be initiated within 30 days of purchase and received at our return center within 40 days of purchase.
REFUNDS
Once your return has been processed, we will issue a full refund for all items that meet our eligibility requirements. We will notify you by email once your return has been processed and your refund has been issued.
Original shipping fees and return shipping fees cannot be refunded. Refunds can only be issued to the original payment method. Upon request, we can issue store credit instead of a refund. Please contact in advance if you would like us to do so.
Return Address: 525 North Tryon Street, Suite 1600 - #7431, Charlotte, NC 28202
16. How do I call to speak with someone?
Call (877) 685-0448
17. How do I become a distributor?
Send an email to info@curvapen.com
18. I cant figure out how to order online.
Please be sure to select your pen body first and then your ink color. If you still have issues please call 877-685-0448 to place your order over the phone.
19. I have another question that isn’t listed here.
If you have any questions, feedback, or simply want to drop us a line, you can reach us at info@CurvaPen.com